In the competitive world of custom silk scarf manufacturing, securing a cooperation opportunity with a well-known airline to supply wholesale silk scarves is a testament to a supplier’s strength in quality, customization capability, and professional service. Recently, we are honored to start a custom silk scarf cooperation process with Etihad Airways, the second-largest airline in the UAE. Today, we will share the details of this cooperation journey, including the specific requirements of the order, our service process, and the advantages that make us stand out in the custom silk scarf field. Whether you are an airline looking for high-end custom gifts, a brand in need of personalized silk accessories, or a wholesaler seeking reliable silk scarf suppliers, this case will bring you valuable insights.
The Start of Cooperation: Etihad Airways’ Custom Silk Scarf Inquiry
Last week, we received an inquiry from a client based in the UAE, which immediately caught our attention. The client clearly stated that the inquiry was on behalf of Etihad Airways, the second-largest airline in the UAE, and they needed to customize a batch of silk scarves. As a professional wholesale silk scarf supplier with years of experience in custom orders, we are well aware that airline custom silk scarves have extremely high requirements for quality, craftsmanship, and brand consistency—they not only serve as practical accessories for passengers or crew but also as an important carrier of the airline’s brand image.
After in-depth communication with the client, we clarified the specific requirements of the Etihad Airways custom silk scarf order:
- Product Specification: The size of the silk scarf is 190*40cm, which is a classic size for airline scarves—large enough to be used as a shawl or a scarf, meeting the practical needs of different scenarios.
- Material Requirements: The client requested quotations for two high-quality silk materials: 11.3mm plain crepe satin and 12mm double crepe. Both materials are premium choices for high-end silk scarves. 11.3mm plain crepe satin is known for its smooth texture, bright luster, and soft drape, making it ideal for showing the delicacy of patterns; 12mm double crepe has a unique crinkled surface, good air permeability, and a more casual and elegant style, which is favored by many high-end brands.(To understand the difference between charmeuse and crepe de chine silk, please refer to this blog post:Charmeuse vs Crepe de Chine Silk Scarves: What’s the Difference & Which to Choose for Wholesale)
- Customization Requirements: The silk scarves need to be printed with custom patterns and the “Etihad” logo. The client emphasized that the pattern and logo printing must be clear, color-fast, and consistent with the brand image of Etihad Airways. After evaluating the requirements, we recommended digital printing technology to the client—this technology is especially suitable for custom silk scarves with complex patterns and precise logo requirements, as it can achieve high-definition printing effects, and the color saturation and durability are far superior to traditional printing methods.
Efficient Follow-Up: Sample Fee Payment & Fast Sampling
After confirming all the details, the client actively paid the sample fee for the two silk scarf samples. According to the quotation we provided, the total sample fee for the 11.3mm plain crepe satin sample and the 12mm double crepe sample is 160 US dollars. To facilitate international payment, the client chose Xtransfer, a professional cross-border payment platform, to complete the transaction. We received the sample fee in a timely manner, which laid a solid foundation for the subsequent sampling work.
It should be emphasized that we have a friendly policy for new clients: for custom silk scarf orders with a quantity of more than 1000 pieces, we will fully refund the sample fee. This policy not only reflects our confidence in the quality of our products and services but also reduces the cost pressure for clients who intend to place large orders. For the Etihad Airways order, the planned quantity is 2000 pieces, which fully meets the conditions for sample fee refund. The client expressed great satisfaction with this policy, believing that it reflects our sincerity in cooperation.
After receiving the sample fee, our team immediately arranged the sampling work. We have a professional R&D and production team, and a complete set of advanced production equipment, which can efficiently complete the sampling of custom silk scarves. During the sampling process, we strictly controlled every link: from the selection of high-quality silk raw materials to the precise adjustment of digital printing parameters, and then to the careful cutting and sewing of the samples. Every detail was handled with extreme care to ensure that the samples fully meet the requirements of Etihad Airways.
Milestone Progress: Samples Completed & Ready for Shipment
With the joint efforts of our team, the two custom silk scarf samples were successfully completed today. After strict quality inspection—including checking the texture of the silk, the clarity of the printed patterns and logos, the accuracy of the size, and the neatness of the sewing—we confirmed that the samples fully meet the requirements agreed with the client. Next, we will immediately arrange the shipment of the samples. We will choose a reliable international logistics company to ensure that the samples are safely and quickly delivered to the client in the UAE.
According to the communication plan, the client will receive the samples in one week, and will conduct a comprehensive evaluation of the two materials (11.3mm plain crepe satin and 12mm double crepe) after receiving them. It is expected that within one week, the client will confirm the final material selection and officially place the 2000-piece custom silk scarf order. We are fully prepared for the mass production of the order, and will continue to maintain close communication with the client to ensure that the follow-up cooperation goes smoothly.
Why Choose Us for Custom Silk Scarf Orders? Our Core Advantages
The smooth progress of the cooperation with Etihad Airways is not accidental. It is due to our long-term adherence to high quality, professional customization capabilities, and customer-oriented service philosophy. For clients who are looking for custom silk scarf suppliers, we have the following core advantages:
1. High-Quality Material Selection: We only use 100% real silk raw materials, and can provide a variety of specifications and types of silk materials (such as plain crepe satin, double crepe, satin, etc.) to meet the different needs of clients. All materials have passed strict quality inspections, ensuring that the finished products have excellent texture, luster, and durability.
2. Professional Customization Capability: We have rich experience in custom silk scarf production, especially in handling large orders from brands, airlines, and other institutions. We can provide one-stop customization services, including pattern design, logo printing, size customization, etc. Our digital printing technology can achieve high-definition, color-fast printing effects, perfectly presenting the client’s brand image and design concepts.
3. Efficient Service Process: From inquiry response to sample production, and then to mass production and shipment, we have a strict and efficient service process. We can respond to client inquiries within 24 hours, complete sample production in the shortest time, and ensure on-time delivery of mass production orders. Our professional customer service team will follow up the entire cooperation process to solve any problems for clients in a timely manner.
4. Friendly Cooperation Policies: In addition to the sample fee refund policy for large orders (more than 1000 pieces), we also provide competitive pricing for wholesale custom orders. We have our own factory, which eliminates the intermediate links, enabling us to provide high-quality products at more favorable prices. At the same time, we support flexible payment methods (such as Xtransfer, T/T, etc.) to facilitate international cooperation.
5. Reliable Quality Control: We have a complete quality control system, which conducts strict inspections on every link of production—from raw material incoming inspection to semi-finished product inspection, and then to finished product inspection. We ensure that every silk scarf delivered to the client meets the highest quality standards.
Call to Action: Contact Us for Your Custom Silk Scarf Needs
Cooperating with Etihad Airways is a great affirmation of our strength, and we are looking forward to more cooperation opportunities with brands, airlines, wholesalers, and other clients around the world. If you are interested in custom silk scarves—whether you need to customize airline scarves, brand gift scarves, fashion wholesale scarves, or other types of silk scarves—we are your most reliable partner.
No matter what your customization needs are (material, size, pattern, logo, craftsmanship, etc.), our professional team will provide you with personalized solutions. We support small-batch sampling and large-batch mass production, and the friendly sample fee refund policy for orders over 1000 pieces will help you reduce cooperation risks. Don’t hesitate to contattaci now—you can send us an email, leave a message on our website, or contact our customer service directly. Let’s work together to create high-quality custom silk scarves that meet your needs!
Contact Information: Email:IrisLinHong888@gmail.com Tel:0086-13750991270
